FAQ

What are the terms and conditions of use that this store establishes?

We are pleased to welcome you to this Wittily Gifts online store via the web in desktop or mobile version for smartphone: www.wittilygifts.com By visiting our (mobile) website, viewing the pages and making use of them, you acknowledge and agree that you have read, understood and accepted the following terms and conditions (including the privacy statement).
Wittily Gifts may from time to time modify the terms and conditions by posting such change on the Website. Use after such change has been posted will constitute acceptance of such modified terms.
Information about products, prices and delivery dates, as well as the shipping guidelines detailed on the website are communicated to customers for informational purposes only and may be modified by Wittily Gifts without prior notice. For more information, customers should visit each product's information page. Wittily Gifts aims to provide information about the product by reflecting the colors, sizes, weights or references of the products. However, the weights, dimensions, and volumes of the products are still approximate, and it is not guaranteed that each screen will display an identical color or that the color will not differ when a product is received. Wittily Gifts is not legally responsible for the use of the site, including, among others, the content or any inaccuracy in the information that may inevitably be presented however it aims to always solve the inconveniences that may arise. After placing an order, you will receive an email from Wittily Gifts confirming receipt of the order. If you pay by credit card, you will also receive an email with the status of your payment. As soon as the products are shipped (the "Shipping Notification Email"), you will also receive a notification.
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Sale Agreement
"Sale" means the online purchase of an item that will be sent to your address. Payment is made in advance. At that moment the purchase occurs. The order will only be shipped once payment has been received. Wittily Gifts reserves the right to refuse an order, in whole or in part, in the following cases: If your order is marked by security systems as an unusual order or an order suspected of fraud, in case of a stock problem or when a product is no longer available or in situations of force majeure that prevent the proper functioning of the online store.
Delivery
Products are only delivered to U.S. territories where delivery is possible through domestic operation services. Delivery will be made, as far as possible, within the time specified in the individual order confirmation. Any delay in no case will give rise to claims with prejudice to Wittily Gifts understanding that its objective as a company is not the handling of the delivery service. Incorrect delivery addresses are the responsibility of the User and may result in additional charges to be charged to the User. Almost all products are shipped from the company that is responsible for providing the specific product requested at Wittily Gifts. If your order is not delivered on time, you can contact us at any time by writing to: cgmir2002@gmail.com indicating your customer number or order number and all the data provided in the purchase form and corresponding to your purchase order. The shipment is always made by professional courier. You agree that a shipment may be delivered to a person other than the Applicant, if it is at the address indicated by you. An overview of delivery methods, their warranties and restrictions can be found in our Shipping Guidelines.
Limitation of Liability
Use of the Site: Wittily Gifts is not responsible for the interruption or difficulty of access to the Site, due to malfunctions according to the computer system, viruses or other inconveniences that may arise from the use of this Site.
Legislation
This agreement of "Terms of Use" is assumed as read, accepted, current and unique to the user, yes at the time of starting to interact with the web: www.wittilygifts.com or make any purchase by the user; is displayed on our website: www.wittilygifts.com For any questions, comments or technical issues regarding this Site, you may contact us through the following information: cgmir2002@gmail.com

What privacy policy does the store have?

PRIVACY POLICY INFORMATION COLLECTED Your name, telephone, email, delivery address and details of the payment method for the purpose of a purchase made. USE OF DATA Your data will allow us to fulfill your order, notify you of important changes in functionality and for statistical or survey purposes to improve this website and the services we provide to you. When evaluating your request for goods or services, we may use your information in order to prevent and detect fraud. COOKIES A cookie is a small data file that your web browser stores on your computer. We use cookies to keep track of your current shopping session, to allow you to check out at any time, and to personalize your online experience. If you do not accept cookies, you will not be able to use this website. Consult the help content of your browser for more information on how to select or deselect cookies. AUTHORIZED PERSONS TO BE USERS IN WITTILY GIFTS Our website is not authorized for use by persons under 14 years of age and in the case of being used by them, Wittily is not responsible for its use that must correspond to the parents of the under 14 that they are not welcome in in this store gifts. SALE OF ASSETS If in the distant future Wittily Gifts sells its assets, customer information will be one of the transferred assets.

Secure Ordering with Payment Options and Shipping details

You receive for your online purchases at Wittily Gifts the support of Checkout and PayPal payment platforms  that give you total security and confidence for your transactions. All products you purchase through Wittily Gifts have free shipping within the United States and you will be able to track the shipment to the door of your indicated address 

What policy does the store have to make returns 

Wittily Gifts offers a policy for the return, exchange or refund up to a maximum period of 14 days after receipt of a product by the customer.    Before making your return, exchange, or refund send us a message with the reason described and its intention in the claim to evaluate the causes that if justified we will guide you step by step in the process. We are only interested in your satisfaction with our service received.